Got questions? We've got answers! Browse through our FAQ below. If you can't find what you're looking for, feel free to reach out to us on Instagram.
Orders & Purchasing
Browse our collection and click on any item you love. You'll be directed to DHgate where you can complete your purchase securely. Just add the item to your cart and check out!
DHgate accepts various payment methods including credit cards, debit cards, PayPal, and other options depending on your location. You'll see all available options at checkout.
Yes! All orders go through DHgate, which offers buyer protection. Your payment is held securely until you confirm you've received your order and are satisfied with it.
You can request to cancel an order through DHgate before it ships. Once it's shipped, you'll need to wait for delivery and then request a return if needed.
Shipping & Delivery
Standard shipping typically takes 2-4 weeks depending on your location. Expedited shipping options are available at checkout for faster delivery.
Yes! DHgate ships to most countries worldwide. Shipping options and times may vary based on your location.
Once your order ships, you'll receive tracking information via email from DHgate. You can also track your order by logging into your DHgate account and viewing your order details.
DHgate's buyer protection covers you if your package doesn't arrive. You can open a dispute through your DHgate account and request a refund.
Returns & Refunds
Returns are handled through DHgate's buyer protection program. If your item doesn't arrive, is damaged, or is significantly different from the description, you can open a dispute for a refund.
Log into your DHgate account, go to 'My Orders', find the order in question, and click 'Open Dispute'. Follow the prompts to describe the issue and submit photos if applicable.
The easiest way to exchange is to request a refund through DHgate and then place a new order for the item you prefer.
Products
Our items are inspired by luxury designer styles. We curate high-quality pieces that capture the look and feel of designer fashion at accessible prices.
We hand-pick items known for excellent quality. We only feature products from trusted sellers with great reviews and photos.
Click through to the DHgate listing to see additional photos and customer reviews. You can also DM us on Instagram and we'll try to help!
Contact & Support
The best way to reach us is through Instagram DM @summer.vu. We check our messages daily and typically respond within 24-48 hours.
We're an online-only shop! This allows us to curate the best finds from around the world and share them with you.